Privacy Policy

Last Updated: January 1, 2024

This Privacy Policy ("Policy") applies to AGDS LLC ("AGDS," "we," "our," or "us"), a limited liability company organized and operating under the laws of the United States, with its principal place of business at 5893 E Conservation Dr, Frederick, CO 80504. This Policy governs our information practices related to our website at www.gdsll.shop (the "Site") and all related services, products, and interactions.

By accessing our Site or engaging our services, you acknowledge that you have read and understood this Policy and agree to its terms. If you do not agree, please discontinue use of our Site.

1. Information We Collect

We collect information in several ways to provide and improve our services.

1.1 Information You Provide Directly

When you contact us, request a quote, fill out a form, or engage our services, you may provide:

• Name (first and last)
• Email address
• Phone number
• Company or organization name
• Job title or role
• Mailing or billing address
• Project descriptions, requirements, and correspondence
• Payment information (processed securely through third-party processors)

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain technical and behavioral data, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time on page, and referring URL
• Device identifiers and screen resolution
• Date and time stamps of your visits
• Clickstream data and interaction patterns

1.3 Information from Third Parties

We may receive information about you from business partners, referral sources, or publicly available databases when it is relevant to providing our services. Such information is handled in accordance with this Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and provide the services you have requested
• To prepare and deliver proposals, quotes, and project documentation
• To process transactions and manage billing and invoicing
• To communicate updates about your projects, contracts, and support cases
• To send marketing communications where you have given consent or where permitted by law
• To analyze Site usage and improve our digital presence and user experience
• To detect, prevent, and address fraud, security incidents, and technical issues
• To comply with applicable laws, regulations, and legal obligations
• To enforce our Terms of Service and other agreements

3. Legal Basis for Processing

Where applicable under data protection law (including GDPR for users in the European Economic Area), we process your personal information based on the following legal bases:

• Contractual necessity: Processing required to perform a contract with you or to take steps at your request before entering into a contract.
• Legitimate interests: Processing necessary for our legitimate business interests, such as improving our services, marketing, and fraud prevention, where these are not overridden by your rights.
• Legal obligation: Processing required to comply with applicable laws and regulations.
• Consent: Where you have given explicit consent, such as for marketing emails. You may withdraw consent at any time.

4. Information Sharing & Disclosure

We do not sell your personal information. We may share your information with:

4.1 Service Providers

We engage trusted third-party vendors to assist with business operations, including cloud hosting providers, email delivery services, payment processors, customer relationship management (CRM) systems, and analytics platforms. These vendors are contractually obligated to protect your information and may only use it to provide services on our behalf.

4.2 Business Transfers

In the event of a merger, acquisition, reorganization, asset sale, or similar transaction, your information may be transferred to the successor entity. We will notify you of such a transfer as required by applicable law.

4.3 Legal Requirements

We may disclose your information when we believe in good faith that disclosure is necessary to comply with a legal obligation, respond to a valid legal process, protect the rights and safety of AGDS LLC, our clients, or the public, or enforce our agreements.

4.4 Professional Advisors

We may share information with our attorneys, accountants, and other professional advisors, subject to confidentiality obligations.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, maintain our business records, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention periods depend on the type of data and the context of collection:

• Client project records: Retained for the duration of the engagement plus a minimum of 7 years.
• Contact form inquiries: Retained for up to 3 years.
• Marketing opt-in lists: Retained until you unsubscribe or withdraw consent.
• Website analytics data: Retained in aggregated or anonymized form indefinitely.

When personal information is no longer required, we securely delete or anonymize it in accordance with our data disposal procedures.

6. Cookies & Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience and collect analytics data. We may use:

• Essential cookies: Required for the Site to function properly and cannot be disabled.
• Analytics cookies: Used to understand how visitors interact with the Site, helping us improve content and navigation.
• Preference cookies: Used to remember your settings and preferences between visits.
• Marketing cookies: Used to serve relevant advertisements and measure campaign effectiveness, where applicable.

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect Site functionality. For more information about managing cookies, visit www.allaboutcookies.org.

7. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. Our security practices include:

• TLS/SSL encryption for all data transmitted via our Site
• Access controls and role-based permissions for internal systems
• Regular security assessments and vulnerability scanning
• Employee security training and confidentiality agreements
• Incident response procedures for security breaches

While we take reasonable steps to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

8. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right of Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Erasure: Request deletion of your personal information, subject to legal obligations.
• Right to Restrict Processing: Request that we limit how we use your information in certain circumstances.
• Right to Data Portability: Request your information in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Withdraw consent at any time where processing is consent-based.

To exercise any of these rights, please contact us at support@gdsll.shop. We will respond to verified requests within the timeframe required by applicable law (typically 30–45 days). We may need to verify your identity before processing your request.

You also have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not handled your information lawfully.

9. Children's Privacy

Our Site and services are directed at businesses and professionals and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will promptly delete it.

10. Third-Party Links

Our Site may contain links to third-party websites, services, or platforms for reference or convenience. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this Policy and, where appropriate, notify you by email or through a notice on our Site. We encourage you to review this Policy periodically. Your continued use of the Site after changes become effective constitutes acceptance of the updated Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: